Whether it is a personal tablet, a work device or a device in a fixed setup, the key questions are which function has failed and how you need to use it. The exact model and symptoms allow us to assess your enquiry more precisely.
Enquire about this deviceDescribe image and input faults separately: is there still an image, does only part of the touch surface respond, or is only the glass visibly damaged? The affected parts must be assessed for the particular model.
Explain what happens while charging and on battery power, including accessories already tried. We assess the scope rather than treating a tablet that will not charge as a proven battery fault.
If video calls, a camera or a necessary connector no longer work, include the intended use. Camera module, connector and board-level work is offered individually after technical assessment and a parts availability check.
A reliable charging connection may matter more for a work tablet than a rarely used camera. Tell us the functions you need and the accessories involved. For business use, we agree the inspection and repair scope without promising fixed downtime or universal model support.
Standard diagnosis without a follow-up order costs €89.00 including VAT. If you accept the repair offer, diagnosis is included in the agreed total price and is not charged again. Parts and work are specified in your individual offer; no repair work outside the agreed scope is started without approval.
Separately authorised priority processing, courier and special shipping costs remain separate. Standard shipping and return conditions depend on the agreed case terms.
Read the full cost and shipping conditions →If there is liquid damage, unusual heat or a swollen battery, stop using or charging the device. Contact us before sending a damaged battery; do not assume it can travel as an ordinary parcel.
There is a separate iPad repair page with model guidance and a corresponding enquiry route. Repair feasibility is assessed before an individual offer there as well.
No. The model, affected assembly and suitable parts determine the scope. You receive an individual offer after diagnosis, not an unsupported flat replacement price.
You can enquire. Include its business use, necessary functions and data priority. Acceptance, scope and any special transport conditions are clarified beforehand.