Damaged display or unresponsive touch
Tell us whether an image is still visible, which areas respond to touch and whether the phone was dropped. We assess the repair rather than assuming that visible glass damage identifies every affected part.
Device-specific assessment
Smartphone and iPhone repair
A cracked display, a charging fault and a smartphone that will not start do not automatically need the same repair. Describe the symptoms of your iPhone or other smartphone and tell us whether device function or your data takes priority.
Enquire about this deviceDescribe the fault, then agree the repair
Battery, charging port or start-up fault
If the phone will not charge, shuts down unexpectedly or will not start, we assess the reported behaviour and relevant assemblies. Battery or port replacement is offered only after assessing the fault.
Front or rear camera fault
Blurred images, an unavailable camera or a fault after a drop should be included in your description. We assess repair or replacement of the affected camera module; suitable parts and potential model-specific limitations are clarified first.
iPhone logic board or targeted data recovery?
Board-level work, assembly replacement and data recovery are different service goals. If photos, contacts or other data matter more than continued use of the phone, we agree that priority before an intervention. Neither successful recovery nor retention of every function is promised in advance.
Costs and a clear decision before work
Standard diagnosis without a follow-up order costs €89.00 including VAT. If you accept the repair offer, diagnosis is included in the agreed total price and is not charged again. Parts and work are specified in your individual offer; no repair work outside the agreed scope is started without approval.
Separately authorised priority processing, courier and special shipping costs remain separate. Standard shipping and return conditions depend on the agreed case terms.
Read the full cost and shipping conditions →If there is liquid damage, unusual heat or a swollen battery, stop using or charging the device. Contact us before sending a damaged battery; do not assume it can travel as an ordinary parcel.
Questions about your repair
Does DataDoc only repair iPhones?
You can also enquire about other smartphones. Feasibility depends on the model, fault and availability of suitable parts. An enquiry does not establish support for every model.
Can a camera always be replaced?
No. The camera module, part specification, availability, calibration requirements and potential functional limitations are assessed individually. This does not imply manufacturer authorisation.
What if I only need my data?
State that priority in your enquiry. Restoring everyday device function is not automatically the goal of a separate data recovery service. The possible approach is assessed individually.