Liquid damage
Corrosion and short circuits can continue even when the phone initially appears to work.
iPhone & Android data recovery
A damaged phone may need board-level recovery to reach its data.
DataDoc combines logic-board diagnosis and authorised data recovery where liquid, impact, power or boot failures prevent access to photos, messages, documents and business data.
Important: Switch the affected device off. Do not initialise, format, repair or repeatedly restart the storage medium.
Specialist services
Modern phone recovery depends on original components.
Hardware-bound encryption means data cannot simply be read from a detached memory chip. The original security chain must usually be restored sufficiently for authorised access.
Impact and deformation
Board cracks, connector damage and failed components can prevent a stable boot.
Logic-board failure
Data access may require temporary restoration of the original board and paired components.
Hardware-bound encryption
Modern phones generally require essential original components and the authorised passcode.
Controlled process
Clear steps, documented decisions.
The technical route depends on the device, failure mode, data priority and any previous attempts.
- 01
Switch off and do not charge
After liquid, impact or abnormal heat, stop all power and charging attempts.
- 02
Record device and incident
Exact model, passcode availability, liquid type, impact and previous repair attempts are documented.
- 03
Board-level assessment
Power, corrosion, signals and data-critical original components are evaluated.
- 04
Temporary function and extraction
Where feasible, the original device is stabilised sufficiently for authorised data access and secure extraction.
DataDoc · Cologne, Germany
Discuss your caseInternational enquiries, specialist work in Germany.
We clarify acceptance, shipping, costs and the return route before you send a device from outside Germany.
Frequently asked questions
What you should know before sending a device.
Can phone data be recovered if the device does not start?
Possibly. Modern encryption often requires the original board, processor, storage and other paired components to function together.
Should I charge a liquid-damaged phone?
No. Switch it off and do not charge or repeatedly test it, because current can worsen corrosion and short circuits.
Do you need my passcode?
Authorised access generally requires the device passcode. It should be provided only through the agreed protected process, never openly inside a parcel.
Can data be recovered after another repair attempt?
It may still be possible, but heat, component replacement, board damage or missing original parts can reduce the options.