Immediate shutdown or no power at all
Conductive residue can cause short circuits in multiple supply paths.
DataDoc in Cologne examines affected logic boards microscopically and electrically, treats suitable residue and repairs technically viable corrosion and short-circuit damage after your approval. Devices can also be sent from across Germany.
Switch the device off immediately. Do not charge, apply heat or test it again. Time matters because corrosion can progress.
Conductive residue can cause short circuits in multiple supply paths.
Local corrosion may affect keyboard, charging, display, wireless or sensors.
Corrosion can progress later, even if the device worked after the incident.
Surface cleaning does not automatically remove damage beneath components or inside tracks.
Entry points, residue, corrosion and affected areas are systematically recorded.
Short circuits, leakage currents and missing supply voltages are isolated.
Suitable areas are professionally treated, damaged components replaced and functions tested.
International shipments require prior case acceptance and agreement on transport costs and the return route. Damaged batteries need individual handover advice.
No. Rice removes neither conductive residue nor corrosion beneath components and may waste valuable time.
No. Electrical current combined with moisture can cause additional damage.
Possibly, but corrosion progresses. Prompt diagnosis improves the starting conditions.
Yes. If data is more important than lasting device function, the commission is directed accordingly.
Yes. DataDoc is based in Cologne. Regular cases can be securely shipped from across Germany; express collection is available for critical and business cases.